Company

Who is behind Staffbox.

Staffbox is an Atlanta-based company; six people, staff and contractors, across product, sales, engineering, design, marketing and research. Your IT provider installs the box and your team approves every reply.

Before an AI worker goes on your network, you want to know who stands behind it. Staffbox is young: no paying customer yet, and the company will be incorporated when the first customer signs. So this page shows who does each job, from the free test to the monthly re-test. Call or email and a person answers today.

Six people build Staffbox; only the founder administers customer data

Staffbox is an Atlanta-based company; six people, staff and contractors, across product, sales, engineering, design, marketing and research. The founder leads product and is the only administrator of customer-data systems. Installs and first-line support go through your IT provider.

Staffbox, Inc. (Delaware) will be formed when the first customer signs; until then the founder operates it.

Built by an operator

The founder started PeachDish (an Atlanta meal-kit company) and is a general partner in a European hotel platform. Staffbox starts with one job, the quote desk: requests in, draft replies out, priced from your own list. We run our own test unit, a Mac mini in Atlanta, and publish every graded answer.

Three parties split the work, and a person at your company sends every reply

Who does what. Free test: Staffbox runs 30 past quotes on its Mac mini; your team sends them and grades 10 blind; your IT provider is not involved. Install and day 0: Staffbox sets up the brain and runs the scored test, your IT provider installs the box, your team agrees the pass bar first. Live: Staffbox gives second-line support, your IT provider first-line support, and your team checks and sends every draft. Every month: Staffbox re-tests on your quotes, your IT provider applies updates after a pass, and corrections become tests.StaffboxIT providerYour team1 · Free test, before you payRuns 30 pastquotes on ourMac miniNot involvedSends 30quotes, grades10 blind2 · Install and day 0Sets up thebrain, runsscored testInstalls thebox on yournetworkAgrees thepass barbefore day 03 · Live, every requestSecond-linesupportFirst-linesupportChecks andsends everydraft4 · Every monthRe-tests onyour quotesAppliesupdates aftera passCorrectionsbecome tests
Three lanes, four stages. The highlighted box is the one step Staffbox cannot do: it has no sending code, so a person at your company sends every reply. Source: our offer terms (2 Oct 2026), team roles (13 Oct 2026) and the open-source docs.
StaffboxSales
  • Runs the sales conversation
  • Explains the price and books your free 3-request test
Engineering and scoring
  • Runs the free 3-request test and the free 30-quote score
  • Sets the worker up on your price list
  • Runs the scored test before go-live
  • Re-tests every month on your own quotes
  • Fixes misses in this order: brain, then tool, then model
  • Provides second-line support
Design and research
Your IT provider
  • Installs the box on your network
  • Applies monthly updates after Staffbox confirms the test still passes
  • Handles first-line support
  • Agrees remote sessions in advance; SSH keys belong to named people
Your team
  • Sends 30 past quotes and the price list
  • Agrees the pass bar before day 0
  • Grades 10 held-back answers blind
  • Approves every reply: a person checks and sends each one

Detail for IT providers: For IT providers · security controls and their real status: Trust Center

Every address is monitored, and a person answers the phone

Pick the address for your question. All of them reach the team, and the phone is answered by a person.

Email sales

sales@staffbox.ai

IT providers

partners@staffbox.ai

Help with a box you already have

support@staffbox.ai

Security reports

security@staffbox.ai (how we handle reports)

Phone

Call us: 404 493 6248

Based in

Atlanta, Georgia

Everything else

hello@staffbox.ai

Free testTextCall